Posts Tagged ‘SmartGuide’

Destination, Location and then Hotel

Monday, February 22nd, 2010

Below is an extract from an article by Neil Salerno which discusses the decision process a person looking to book a hotel goes through. The decision of where to stay is secondary to that of the destination and location so accommodation establishments need to first help sell the destination and location before a traveler will book at their establishment. The SmartGuide Interactive Travel Guide that can be embedded into websites, emailed, distributed via social media is essentially an interactive destination guide loaded with the necessary information and rich media to help sell you destination.

“I referred to some hotel sites as nothing more than online brochures. A hotel online brochure is a site, which only covers information about the hotel itself; that makes it dead-in-the-water from a search standpoint. Someone who designs such a site, doesn’t understand how travelers use the Internet to find and book rooms.

Few people choose a hotel before choosing a destination. The fact is that most travelers first select a destination, attraction, or activity, then select a hotel within the scope of that destination. Hotel online brochures mention little, if any, information about the destination features nearby. Yet, this is the most important search findability information on your site. Selecting a hotel is most often the “second” decision made by travelers.”

To view the full article – “Let’s Be Honest, Does Your Hotel’s Website Suck?”

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Emailing the Interactive Travel Guide

Wednesday, February 10th, 2010

The SmartGuide Interactive Travel Guide can be easily distributed via your emails. Once you have loaded your content (text, images, virtual tours, videos, etc) into the interactive map it acts as an excellent interactive e-brochure that is able to help sell your product, your location and the destination.

It takes one click to activate the map which provides the user with a vast amount of interactive content that is easily navigated.

By linking the Interactive Travel Guide to your emails you are distributing a powerful marketing tool that will help educate your potential clients about your product and the surroundings.

Here are a few examples of how to link the Interactive Travel Guide to your emails:

1. Link it to your Personal Email Signature
Link SmartGuide's Interactive Map to your Personal Email Signature
Link SmartGuide's Interactive Map to your Personal Email Signature

2. Insert a link in the body of your Email
How to insert a link in the body of your Email

With the Interactive Travel Guide linked to your emails you are marketing every time you send an email or the email is forwarded

If you found this article interesting we recommend you to look at the following posts.

-          Interactive Travel Guide in Facebook

-          Importance of Rich Content

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Importance of Rich Media in Tourism

Tuesday, January 26th, 2010

We are living in the information age with so much information available to us that we have had to build internal mechanism to deal with and filter information and as a result it is constantly getting harder to capture someone’s attention and keep their interest.

To market effectively market over the internet it is important to understand how the average user navigates and interacts with content. The following are traits of the average internet user:-

  • Visually Scan – scan internet pages until something ‘catches’ their eye
  • Short Attention Span – need to be entertained or they leave
  • Unlimited Options – with all the options they will leave if you cannot engage them
  • Lazy – do not want to read – adopting a ‘Show us don’t Tell us’ attitude
  • Expect Interactivity – users are starting to expect an interactive experience

Rich Media in Tourism

With tourism being the largest commodity being sold over the Internet and the 1st place over 70% of travelers go to research their travels you cannot afford to neglect this channel. Competition for these travelers attention is high so it is important that you are able to compete with other destinations and products for their attention.

To Attract and Engage potential clients you need to supply them content in the format they find most engaging. Often that means adding multi-media elements to the messages. The following are some of the media that can be supplied:-

  • Descriptive Text
  • Images – a picture says 1000 words
  • Audio or Podcasts
  • Video – with short attention spans video is able to deliver information and emotive imagery quickly. This is the most effective marketing media on the internet provided the videos are internet friendly (the video produced for exhibitions are largely ineffective on the Internet)
  • 360 degree Imagery (Virtual Tours) – an effective and relatively cheap way of creating the interest and providing credibility (you can actually see what the product looks like)
  • Mapping – is an important tool for providing the potential client with spatial understanding

Note: Good content provides credibility, prevents potential clients shopping around and shortens the decision making time.


So if you are in tourism and have not thought about invested in rich media to help promote and sell your product, then it should be a priority. That said; please ensure that your content is internet friendly or it is unlikely to have the desired effect.

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Videos of Knysna

Monday, November 2nd, 2009

Check out the travel videos that SmartGuide has developed for Knysna:

These are also included in SmartGuide’s Interactive Travel Guide of Knysna

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Cape Whale Coast Integrates Interactive Travel Guide

Thursday, October 22nd, 2009

The Cape Whale Coast has integrated the Smartguide Interactive Tourist Map into their website  http://www.whalecoast.info This area includes the well know towns of:

Pringle Bay
Betties Bay
Kleinmond
Hermanus
Stanford
Gansbaai

To view the interactive map of any of the towns below click on them.

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More Travel Videos of South Africa

Monday, October 19th, 2009

SmartGuide has developed more tourist videos promoting South Africa. These videos are loaded onto their Interactive Tourist Guide which uses Google Maps. They have also been loaded onto YouTube to see these travel videos.

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Franschhoek Uncorked Festival Interactive Map

Thursday, October 8th, 2009

SmartGuide has developed an interactive map of the Franschhoek Uncorked Festival this weekend. This is the first of the kind and shows how the Interactive Map can be customized for festivals.

To view the Franschhoek Uncorked Map click here

uncorked-logo

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Why use Google Maps when you can use SmartGuide’s Interactive Tourist Guide

Wednesday, October 7th, 2009

SmartGuide has spent the last year developing their Online Interactive Travel Guide. Essentially it is Google Maps with additional functionality developed. Some of the functionality built into the maps includes:-

· Rich Media (text, audio, pictures videos and 360 degree virtual tours) can be accessed when you click on the icon

· Local Guides – These guides are geo-located so you are only given advice relevant to the area you are looking at.

· Recommendations – you receive geo located recommendations so you are only recommended relevant recommendations

· Built for Tourism – The guide has been built to cater for tourists and thus has specialized functionality

· Easily Distributed – can be imbedded into your website, emailed or embedded into blogs ensuring it can be distributed widely and cheaply.

· Easily Integrated into your website – quick and cheap to integrate into your website.

· Customizable – the information and content on the map is customizable

· Reskinning – the map can be easily reskinned to reflect your company’s look and feel

The interactive map is being made available to the tourism industry, if you are interested in using it to help secure and convert customers contact SmartGuide (www.smartguide.co.za) – why use Google Maps when you can use SmartGuide version the with additional functionality and embedded rich media? To see how the go to:-

How the map works: http://www.youtube.com/watch?v=hXEiYla_rA0&feature=player_embedded

Personalised map: http://www.youtube.com/watch?v=2T7qgUabtUY&feature=player_embedded

Click here to view the interactive map of Hermanus

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Travel Videos for Hermanus

Monday, October 5th, 2009

Check out the SmartGuide travel videos promoting Hermamus. These videos have been loaded onto the SmartGuide Interactive Travel Guide of Southern Africa which is basically Google Map on steroids. To view the Hermanus map click here. Herewith a few of our Hermanus videos:-

About Hermanus: www.youtube.com/watch?v=lwWOwnJoA2c
Hermanus Beaches: www.youtube.com/watch?v=wOSAiNgV4zE
Hermanus Whale Watching: www.youtube.com/watch?v=SL8fahQVfYU
Hermanus Cliff Path: www.youtube.com/watch?v=XSKpBsb8HDs

If you are thinking about going whale watching in Hermanus – do it!! It is a truly wonderful experience.

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Africa Bespoke integrates Interactive Travel Guide

Tuesday, September 29th, 2009

A Cape Town tour operator, Africa Bespoke, is using SmartGuide’s Interactive Travel Guide in their website. The Interactive Guide provides the website with a state of the art interactive Google map loaded with rich content. The Map ensures that potential clients spend longer on Africa Bespokes website and allows them to better research their South African holiday.

image22

To find out more about SmartGuide click here www.smartguide.co.za or to view the map click here www.africantourismportal.com

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